Common questions

Yes — we primarily serve private-pay clients. If you have insurance, call our Office Manager, Florene Davis, at (803) 549-8920.

We serve Kershaw, Richland, Lexington, Sumter, Orangeburg, Bamberg, Lancaster, Aiken, Lee, and Chesterfield counties in South Carolina. Visit our Service Areas page for details, or call to confirm coverage for your specific address.

Rides must be requested at least 72 hours in advance. Full payment is required to complete your booking.

Yes. We have wheelchair-accessible vehicles and drivers trained in safe wheelchair securement and assistance.

Cancellations made at least 24 hours before your appointment receive a 25% reimbursement of the trip cost, issued to your original payment method. Rescheduled trips must be rebooked at least 72 hours in advance.

Yes. Along with medical trips, we take riders on grocery runs, to work, and to the Columbia and Charlotte airports. Grocery runs are flex rides: we drop you off, and you call us when you're ready for your ride home. Call us or submit a ride request and tell us about your trip.

Pricing is a $10 loading fee plus $1.85 per mile, calculated round trip. Full payment is required to complete booking. We accept Zelle and Cash App, with Square coming soon.

Yes. On iPhone, open our website in Safari, tap the Share button, then Add to Home Screen. On Android, open it in Chrome, tap the menu, then Add to Home screen or Install app. Our icon then opens straight to Request a Ride. You still need a connection to send a request; without one, call us at (803) 549-8920.